What is a Friends List and How do I enable it?

The Friendly Relations System or "Friends" is a spam prevention system that will check incoming mail based upon a list of known email addresses.

1. To access your friends list goto http://manage.calinet.com
2. Click on Email Management
   
3. Login using your email address and password.
4. Click on the Friends button 

                           

       5. You should see the following page.



The Friends system can operate in the following modes:

• Kids Safe Mode
  
• Keep track of friends but don't block anything or request confirmation
• Request Confirmation Mode
• Smite Spam Mode
• Allow all mail through - Friends system disabled
  

Kids Safe mode

This is the highest level of safety. Mail is only allowed through if the inbound email address is in the list of known friends. If this is not the case the inbound message is bounced with a notification that this person is not accepting mail from unknown senders.

Keep track of Friends but don't block anything or request confirmation

This mode is most similar to "Request Confirmation Mode", the difference is that this mode does not hold messages from unknown senders and it does not send a message to them requesting confirmation. So it simply applies the friends list, accepting known friends and leaving unknown ones for another feature/filter to deal with.

Request confirmation mode

In this mode if a message is received from an unknown user an email is sent to this person requesting them to respond to confirm that they are human. If a response is received the original message will be delivered. On a regular basis a status report message is sent to the user providing information of the friends system and any mail pending delivery.

The Friends system may be temporarily disabled if an urgent message is expected from an unknown address using the "Un-Block" button. This will effectively turn either the "Request confirmation mode" or the "Kids safe mode" into "Allow all mail through" for a period of three hours.

SmiteSpam mode

In this mode if a message is recieved from an unknown user and it gets a SmiteSpam rating of more than selected then a request confirmation message is sent as per the 'request confirmation mode' above.

**NOTE: if you use Smite Spam mode make sure you set your score to something higher than 5. Anything less will most likely trigger all messages being sent to you to receive a confirmation email.

    6. Select the mode you would like the Friends system to operate in and Click Save


Viewing emails in your pending list:

The friends pending list shows the address of people who have sent you a message, received the automated response and have not yet replied to confirm they are human.

To automatically release a message simply click on the message checkbox and click Release to release those messages.

 
Customizing Friends response message:

To customize the message people see when they send you an email and are not on your friends list do the following.

1. Click on the Message button

The default message people see will look something like this. In most cases this message will be fine and does not need to be modified.

Your email to "||orig_to||" <||from||> with the subject "||subject||" has been blocked by the ||friends|| system.  ||from|| only accepts email from people on a list of approved senders to minimize spam, you are not currently on this list.

If you would like to be added to the list simply reply to this message without changing the subject line.

There are several key words you can use in this message, these key words contain configurable or unique information that is only known when a confirmation is actually being sent, they are:

||from||	Your email address
||to||	Person we are sending the confirmation to
||orig_to||	The To: header of the original message
||orig_from||	The From: header of the original message
||subject||	The Subject: header of the message we are sending a confirmation for
||friends||	Name of this system "Friends"
||confirm||	The string required in the subject of their reply

Use these key words to customize your message.

    2. Once you have finished customizing your message click Save